Andy’s story.
As a former Detective with 15 years of policing experience I've witnessed the darkest corners of society, investigating crimes like homicide, personal violence, and sexual offending against children and adults. This experience has instilled in me a profound understanding of trauma, resilience, and the intricate tapestry of coping mechanisms. It's a knowledge built not just through observation, but also through my own lived experience managing post-traumatic stress.
Our Directors.
Patia’s story.
As a registered nurse and paramedic with over 15 years of experience in emergency care, I am driven by a single passion: empowering individuals with high-care needs to live their lives to the fullest. My years navigating critical situations have equipped me with a unique set of skills, allowing me to anticipate and address potential health concerns before they escalate. This translates directly into better outcomes for our participants, minimizing the need for hospital admissions and ensuring their daily lives
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Jacinta
Support Worker
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Alicia
Support Worker
We believe in placing the individual at the heart of every decision we make. We will work collaboratively with you to understand your unique needs, preferences, and goals, ensuring that your care plan is tailored to your specific circumstances.
Our Values
Person-Centered Approach:
Respect and Dignity:
We treat each individual with respect and dignity, recognising their inherent worth and individuality. We will listen attentively to your concerns, provide culturally sensitive care, and empower you to make informed decisions about your care.
Integrity and Transparency:
We uphold the highest standards of integrity and transparency in all our dealings. We will be honest and upfront with you about our services, costs, and limitations, and we will always act in your best interests.
Empowerment and Independence:
We believe in fostering independence and empowering NDIS participants to achieve their full potential. We will provide the support and resources you need to make choices, manage your care, and participate fully in your community.
Safety and Well-being:
We prioritise the safety and well-being of NDIS participants, staff, and the community. We will implement robust risk management strategies, provide comprehensive training to our staff, and maintain a safe and supportive environment.
Quality and Continuous Improvement:
We are committed to providing the highest quality of care and continually striving for improvement. We will regularly review and evaluate our services, seek feedback from participants and families, and implement evidence-based practices to enhance our offerings.
Accountability and Responsibility:
We take full accountability for our actions and are committed to delivering on our promises. We will be responsive to your feedback, address concerns promptly, and ensure that our services meet the expectations of NDIS participants and their families.
